I set in the ask for final September to utilize my ticket at a later on day. I however experienced unexpected emergency gall bladder medical procedures two times ahead of my flight. I called instantly to Enable the American Airways know and was told that they'd be no reimbursement, which was high-quality, I just wish to make use of the ticket in a later day. I set my request in and I've still not read nearly anything with the airlines.
Flight 686 dec 26 2015 My spouse & i had been instructed the wrong transfer terminal gate in charlotte on airplane planning to freeport rather than nassau. I went to flight attendant guiding counter to explain flight. He looked at me humorous Once i reported nassau smirked in no way checked out my ticket to clarify Spot This flight was one hour delayed so there was no hurry.
I felt compelled to condition that I can not fly with you, as you continue on to deal with men and women with no respect. The most recent, the service Pet dog issue. What exactly is Improper with the education? No matter what it is actually, I can not fly with a company that can't adequately train its personnel. Fantastic bye!
History locator AQRPGM my knowledge While using the ticket agent in the Miami Global Airport was awful. Arrived two hours before my flight since the flight was boarding I'd my boarding go I choose to Invest in headset arrived again as well as ticket agent explained I didn’t Have a very boarding go.
I am sorry to say that our encounter within the AA counter in Newark was under stellar – Of The 2 consumer service reps on the counter aiding travellers checking in, a single dedicated her the perfect time to ONLY First Class passengers, and one other lady looked as if it would do as tiny as feasible – as well occupied worrying about what Everybody else was performing – all except what she might be carrying out! As the line grew extended, the a lot less fascinated she grew to become, and her Mind-set was horrific – It took us fewer time and energy to get into the Airport than it did standing in line to examine in! (more than an hour or so with only 4 people today in front of us). By the point we stepped up to the counter – a fresh consultant obtained on board – we needed to “serene ourselves down†– you could visualize how the other forty or so people today started to truly feel powering us! As you continuously strive to inform us, you “treatment†with regards to the passenger, which particular person could use a bit of Frame of mind adjustment – or discover her Yet another placement!
I'm emailing this comment to you in order that AA may possibly better be able to really encourage staff members to be additional courteous when items go Erroneous.Buyer service could make such a difference for people utilizing your service.
After i arrived for the airport I asked both in the ticket counter, when we checked our baggage, and in the Admirals Club to verify that we were in Business Course. Both equally situations I was advised we were in Business. My Boarding Move showed seats 16A and 16B, as this is just one row guiding Small business, I did not realize right up until I boarded that we were basically in Mentor.
I've used hrs about the mobile phone attempting to untangle a blunder built in building reservations with American Airlines on the internet. Following going through the entire actions in reserving a flight for my family members of 3 (Brian, Marcela & Lorenzo Hawk) and incorporating my credit card no. to pay for The three flights, I did not have a confirmation, but a window on my display screen Having said that “This web page cannot be displayedâ€. I took that to imply that the transaction didn't undergo, so I started off all once more with a special vacation company.
Worst Airline at any time?!?! Dropped my luggage in Charlotte NC, February 6 right after supplying it (in addition to my spouse’s) to 2 attendants for the baggage belt for returning travellers. Hers arrived in on our flight, mine didn't. Now 11 times afterwards and soon after getting gone through telephone hell and many quite non caring persons, I've had no Get in touch with from any individual. The typical response is “we remain seeking to locate your baggageâ€. Their questionnaire and all sorts have been despatched to Baggage Assert department but not a soul seriously seems to be interested in performing something to ease their issues.
Thank you for getting in contact with American Airways hop over to these guys Shopper Relations. This is certainly an automatic acknowledgment, supplying me a chance to share with you instantly what is going on along with your information.
Speaking with an American Airways representative can be a problem. Did you go with the identical inconvenience or was you practical experience far better that most. Share your thoughts with us.
The website would not operate. What ever tab I select on the site doesn’t do the job. I needed to check the standing of my flight And perhaps reserve Yet another a person but almost nothing functions.
Does American Airlines have a plan NOT to talk to their passengers (that have all paid to fly on that airline)???
I've flown your airline 2 times in the final 12 months and experienced one particular guy that actually works for me to fly past 7 days on a non prevent flight you men can’t even get a non stop flight promptly.